Effective Date: 21.06.2025
Last Updated: 21.06.2025
SipSync (“we”, “our”, or “us”) is committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website [sipsyncapp.com] (“Website”).
1. Data Controller
The data controller for your personal data is:
SipSync
Address: Amsterdam, Netherlands
Email: info@sipsyncapp.com
2. What Data We Collect
We may collect and process the following categories of personal data:
Automatically Collected Data:
- IP address
- Browser type and version
- Operating system
- Device type
- Website activity (pages visited, time on page, etc.)
- Referring URL
Voluntarily Provided Data:
- Name
- Email address
- Any information you submit through forms
3. Legal Bases for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: For marketing, analytics, and tracking cookies (e.g., Facebook Pixel).
- Legitimate Interests: To improve our Website, detect fraud, and ensure security.
- Contract: When you provide data as part of using our services or making inquiries.
- Legal Obligation: If required to disclose data to authorities.
4. Use of Tracking Technologies
a. Google Tag Manager
Google Tag Manager enables us to manage scripts (tags) used for analytics and marketing. GTM does not itself collect personal data, but may trigger tags that do.
For more info: Google Tag Manager Policy
b. Facebook Pixel
We use Facebook Pixel to measure ad performance and retarget users. It collects:
- Browser and device info
- User behavior on our Website
- Facebook User ID (if logged into Facebook)
This data is shared with Meta Platforms Ireland Ltd., making them a joint controller for some processing activities. More information: Facebook Data Policy
5. How We Use Your Data
We use your data to:
- Analyze and improve Website performance
- Customize content and marketing
- Respond to inquiries
- Comply with legal obligations
- Prevent fraud and ensure security
6. Data Sharing & International Transfers
We may share your data with:
- Service providers (analytics, hosting, CRM, etc.)
- Advertising networks (like Facebook)
- Regulatory and law enforcement agencies (when legally required)
Some data may be transferred outside the EU/EEA. In such cases, we ensure appropriate safeguards (e.g., EU Standard Contractual Clauses) are in place.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access – Request a copy of the data we hold about you.
- Right to Rectification – Request corrections to inaccurate or incomplete data.
- Right to Erasure – Request deletion of your personal data (“right to be forgotten”).
- Right to Restrict Processing – Request limitations on how we use your data.
- Right to Data Portability – Receive your data in a structured, commonly used format.
- Right to Object – Object to data processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent – At any time, without affecting the lawfulness of processing before withdrawal.
- Right to Lodge a Complaint – With your local data protection authority.
To exercise any of these rights, contact us at: info@sipsyncapp.com
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal or regulatory requirements.
9. Cookies & Consent Management
We use cookies and similar technologies. You will be presented with a consent banner when you first visit our Website, giving you the option to:
- Accept all cookies
- Reject non-essential cookies
- Customize cookie preferences
You can change your preferences at any time via the cookie settings link on our site.
10. Security
We implement technical and organizational measures to protect your data, including encryption, access controls, and regular security audits.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in law, technology, or our practices. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions or concerns about this policy or your data rights, please contact:
Email: info@sipsyncapp.com
Address: Amsterdam, Netherlands
You may also contact your local supervisory authority for data protection concerns.